OUR PROMISE – A COMMITMENT TO YOU
OUR MISSION, VISION, VALUES:
Our mission is to become the number 1 provider of refurbished IT equipment to businesses, schools and charities in the UK.
We do this by providing our clients with the highest quality refurbished equipment which is so good; they wouldn’t know it had been used before. Our equipment uses components at the cutting edge of technology to deliver performance which eclipses 90% of the new equipment on the market yet at a fraction of the cost.
This quality and performance is coupled with a support service which can only be rivalled by the top business manufactures premium support contracts.
To help organisations throughout the UK increase their productivity by bringing the advances in technology within reach of their budgets.
Honesty we always deliver what we promise. If there is every a chance we might not exceed our clients expectation we promise to communicate this at the earliest possible opportunity and will endeavour to find a resolution which is satisfactory for our client.
Commitment we are fully committed to and are proud of our vision, mission and values. We have built our business upon these principles and will grow based on these principles.
Communication the success and happiness of our employees and our clients is greatly important to us. To ensure this success we use a structured and effective method of communication; between our employees and our clients to ensure all successes and any failures are communicated and dealt with effectively.
Environmental progression is the sole purpose for our business, as a result we believe we should take this more seriously than anyone else and set an example for other companies. We have high environmental targets and will continue to push these targets ever higher.
Excellence we accept nothing less than excellence in every aspect of our business. We are continually striving to better ourselves and the services we provide.
Healthy Workplace we believe our workplace isn’t just a place of work but a place where all our employees can grow and continually progress.
Systems we use effective clear systems to ensure reliability in the service we provide by minimising human error. We use systems to guarantee the quality of our service is second to none every time.
Success we are committed to always going the extra mile for our clients, this is what has brought us success and success for our clients.
Respect we are proud to promote a healthy, happy work place by respecting our employees and our clients. We ask our employees to share the same respect for one another.
Responsibility we encourage an environment where all our staff take responsibility for their actions and the actions of the company.
Consistency we believe providing the same excellent service, which exceeds our customer’s expectations, every time is key to the success of our business.
OUR 5 POINT GUARANTEE
Comprehensive & All Inclusive For Your Peace of Mind – Peace of Mind at Every Step
All of our products come with a minimum 1 year warranty
EXCELLENCE EVERY STEP OF THE WAY
We believe Process Makes Perfect – Here’s Ours
- Initially we will find out about you and what you need. We will explore what the equipment will be used for, as well as what specifications you have in mind