Industry leading warranty

Next business day delivery

Tracked with 2 hour delivery window

30 Day return policy

No Quibble, full refund or replacement

Up to 5 year warranty

With a Next Business Day Guarantee

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Warranty with our 48 Hour Promise

We understand how important a meaningful warranty is to our clients which will cover them if anything goes wrong. We also realise how costly downtime caused by IT failure can be to an organisation and how important it is to have it resolved swiftly.

We will attempt to resolve the problem over the phone with our trained support technicians, if this is not possible we will get an equivalent or better replacement to you within 48 hours. This 48 hour promise applies for the full life of the warranty.

Our standard warranty is 1 year with optional extension to 2 year. If an item is not covered under our standard warranty, the actual warranty will be detailed in the product listing.

Our warranties cover technical faults for the duration of the warranty and faulty or corrupt software within 7 days of arrival.

About Pure IT Refurbished

If you are looking for IT hardware that looks and performs like new but at around 50% of the cost, Pure IT Refurbished can help.

Since 2007, we have been committed to sourcing the highest quality IT equipment. We always refurbish using original parts and rigorously test every product to create an experience that is as good as brand-new.

The result is guaranteed consistency and reliability across your IT hardware, whether you order 1 unit or 1000+. Our industry-leading warranties ensure that a replacement unit is guaranteed within 24 working hours, which we collect at no charge to you.

Our Customers and Case Studies

The Park Academies Trust Logo
West Suffolk NHS Foundation Trust Logo
The Circle Trust logo
Thistle Foundation Logo
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Eden Learning Trust Logo
Read our Case studies