We had a customer who required a large number of refurbished computers on a relatively tight budget and within a tight time frame.
We had some reservations about purchasing refurbished IT equipment; as they are refurbished we were unsure what the quality would be like and if they would meet our client’s expectations.
We approached Pure IT and were very happy with their approach; rather than being fixed on selling they were more focused on how they could deliver on what was discussed. This is priceless nowadays.
From the time the order was placed they were good at keeping us up to date with the progress and meeting the ETAs that were discussed. After the order was complete there was no degrade in service; with over 350 units being delivered there was always going to be some faulty units which were quickly replaced by Pure IT at little hassle to our client.
The products supplied were perfect. And even more we were able to discuss some specific upgrades that will further increase the reliability of refurbished equipment such as SSD drives etc.
To any other organisations thinking about using Pure IT: The quality is very good, price is very good, the distributor can deliver and will not let us down so any support related to warranty is solid, what more can they want.
As we are a charity we always need to ensure we get good value for money whilst at the same time ensuring the quality of the equipment we provide our users is suitable for the job.
We approached Pure IT to see if they could help with this. Although we already knew of Pure IT there was always a doubt at the back of my mind of the condition of the equipment. The website was describing it as ‘as new’ or ‘A condition’ but you always think it will turn up with things missing and damaged in some way.
So we started by purchasing a couple of laptops in order to ‘test’ Pure IT to see if what they advertised matched up to what we actually received. Now I need not worry as everything we have purchased has not only looked great but has worked to perfection as well which has given us the confidence to purchase more often when we required laptops and even desktops.
Over the last 2 years we’ve purchased a number of laptops and desktops and everything we have purchased so far has met our expectations and we are delighted with the equipment. None of the users who use the systems we have purchased have ever had any issues, which has given us more confidence in Pure IT.
Not only have we been happy with the equipment Pure IT have supplied they have worked out cheaper than buying new, plus we got a good brand name.
Added to that the service we receive from Bobby and the team is fantastic, they are always very helpful with advice and keeping me up to date with delivery times and stock levels. Last but not least the free packet of sweets with every order is the icing on the cake.
Thankfully we have never needed to use the warranty and hopefully it will stay that way J
To any other organisations thinking about using Pure IT: As we are a charity we always need to ensure we get good value for money whilst at the same time ensuring the quality of produce we provide our users is suitable for the job and Pure IT tick both those boxes. I would have no hesitation of recommending Pure IT to other organisations.
Head of ICT
We offer IT support to a number of charities some of which struggle to find the budget to replace their ageing IT equipment which is not only slow but unreliable.
I approached Pure IT to see if their refurbished IT equipment could help with this problem. I was initially hesitant about purchasing refurbished computers and laptops as I wasn’t sure the performance would be up to scratch and how long the machines would last.
After speaking to the guys at Pure IT, I was sufficiently comfortable with the warranty they offered and their product expertise rather than just selling on price.
Since then I have purchased on behalf of or recommend our clients to Pure IT on countless occasions; everything I have bought has exceeded my expectations in performance, reliability and aesthetics.
I have found the service to be excellent; our orders are delivered on time, well packaged and as described with notifications from their courier of delivery time slots.
I have only had to use their warranty on one occasion and this was sorted with 1 phone call and at minimum hassle.
To any other organisations thinking about using Pure IT: Don’t hesitate, do it. By purchasing refurbished equipment from Pure IT; you get the same level of performance and reliability as products at over twice the cost.
Glasgow Council for the Voluntary Sector
We approached Pure IT Recycling to help us upgrade our IT systems without investing significant budget.
Once we agreed the correct specification for our needs Pure IT registered us for a Microsoft discount licensing scheme specifically for charities which gave us access to heavily discounted Microsoft software.
They kept us and our IT Company informed throughout the process of registering and installing this software on our systems before delivering the equipment to our IT Company for setting up and installation.
The quality of the refurbished PCs and monitors were very high and we saved about 50% compared to buying new equipment.
I would recommend Pure IT for high quality refurbished IT Equipment
As a volunteer for the Army Cadets I was responsible for helping find reliable laptops on a limited budget. We approached Pure IT for this and found the whole process of ordering and delivery of refurbished laptops, very easy and the quality is always high.
We first approached Pure IT Refurbished when we were looking to replace a number of our desktops for students and staff to use. I was already sold on refurbished PC’s as I run a network of over 500 computers and over many years I have purchased hundreds of new and refurbished HP PC’s and know them to be very reliable.
For quality equipment like HP there is no difference in reliability between new and refurbished.
There are now many suppliers of refurbished equipment and possibly many standards of refurbishment. My only reservations were how well the equipment had been refurbished and the cleanliness and physical condition.
Pure IT Refurbished had the right product specification at the right price which is why we initially bought from them.
The equipment they supplied had been refurbished to as good a standard or a better standard than any I had previously purchased. Refurbished equipment is obviously a very ‘Green’ solution and when buying in quantity the very significant reduction in packing material for disposal is not a trivial issue.
Warranty isn’t a huge issue for me as the equipment is so reliable but on the rare occasions when a fault has occurred the warranty support has been excellent with very prompt dispatch of replacements.
To any other School’s considering purchasing refurbished IT equipment. Given a limited budget you are much better off purchasing refurbished equipment of a quality manufacturer like HP or Dell rather than new equipment of lesser quality. I’ve been buying refurbished HP equipment for 10 years and that business model has not let me down.
Hugh Sexey CE Middle School:
We are a middle school and like all public bodies our budget is extremely tight. Using Pure IT Refurbished has enabled us to continue to provide quality equipment for our students at a fraction of the price of new equipment. We simply would not have been able to meet educational needs without such value for money.
Pure IT Refurbished have been professional, patience and attentive to our needs and requirements Whether it be pre-sales or post it makes no different the service level is first class.
I have no hesitation in recommending Pure IT Refurbished and in fact have done on a number of occasions.
Hugh Sexey Middle School
Hutchesons’ Grammar School
We had an ever-increasing age of computing estate which was starting to cause reliability problems. Our priority was to replace as much of the estate as budgets would allow along with standardising models and system configurations for ease of deployment.
We approached Pure IT Refurbished to replace a number of our desktops and found the warranty given and the advice on model choice (that matched our experience) was very helpful. The sales advice provided by Pure IT Refurbished was about equipment rather the just sales talk.
Through the ordering process we were very much kept in the loop on delivery dates and times. On delivery the equipment was as expected and better in some cases.
Pound for pound the supplied product was great value, No–more faults than new equipment, Sensible packaging (so not hundreds of empty boxes lying round!) Long term reliability has proven to be very good.
Through both Pre and Post sale; the service has been very good from Pure IT, Good communication, easy ordering and flexibility. Warranty support is spot on, any issues were quickly dealt with in a very professional manor.
For any other School’s considering purchasing from Pure IT Refurbished; I would recommend giving them a call and chatting to them. Pure IT were not pushy, great advice and not trying to sell something that didn’t fit the bill. Give it a go, why not order 2/3 refurbished machines instead of one new and see for yourself.
Hutchesons’ Grammar School
We decided to look into refurbished computers due to budgetary constraints dictating the amount of money I could spend and refurbished was the most cost effective option.
When we approached Pure IT Refurbished their no quibble returns policy and their willingness to solve any problems we may run into was the deciding factor for us choosing them.
When the equipment was delivered it was in good order and I was pleasantly surprised with the overall condition of the refurbished PCs.
The processor and RAM specification was exactly what I was looking for and the quality was as expected with the specification asked for.
I found the warranty support, the delivery time and the quality of service outstanding.
For any other School’s considering purchasing from Pure IT Refurbished. The equipment purchased is under limited warranty and the spec you order is what you receive, value for money is what you are ultimately aiming for and Pure IT provides it.
Head of Technology Services