Terms & Conditions

These terms and conditions (“Terms”) apply to all products for sale by us (“Products”) and listed on our website (“Website”). These Terms will apply to the sale of Products to you and form the contract of sale between us (“Contract”).

Please read these Terms carefully and make sure that you understand them before ordering any Products from our Website. By ordering any of our Products, you agree to be bound by these Terms and the other documents expressly referred to. You will be asked to click on the button marked “I Accept” on the Order page to accept these Terms. If you choose not to accept these Terms, you will not be able to proceed with your order to purchase any Products from our Website. You should print a copy of these Terms or save them to your computer for future reference.

We may amend these Terms from time to time in accordance with clause 7. Each time you wish to order Products from us, please check the up-to-date Terms that apply at that time.

Scope of These Terms These Terms apply to sales made via our Website and, unless expressly stated otherwise, do not apply to direct business-to-business sales concluded offline through our sales team. Our direct offline sales to public sector or business customers are subject to separate contractual terms and conditions, which will be provided at the point of sale or quotation. Please contact us if you require a copy of these terms.

1. About us

1. We operate the Website www.pureitrefurbished.co.uk. pure It & Pure IT Refurbished are trading names of Pure IT Recycling Ltd, a company registered in Scotland under company number SC329414 with our registered office at 14 Riversdale Crescent, Edinburgh EH12 5QT. Our VAT number is 924575212.
2. To contact us, please use the Contact Us page on our Website.

2. Our Products

1. The images and descriptions of the Products on our Website are for illustrative purposes only.
2. Specifications reflect those provided by the manufacturer.
3. All Products are subject to availability.

3. How we use your personal information

1. Please see our Privacy Policy.

4. Right to purchase Products – Consumer

1. Consumers must be at least 18 years old.
2. Consumers have legal rights regarding faulty Products.

5.  Right to purchase Products – Business Customer

1. Business customers confirm they have purchasing authority.
2. The Terms constitute the entire agreement.

6. Contract of sale between you and us

1. You can amend errors before submitting your order.
2. Order acknowledgment is not acceptance.
3. Contract is formed when we send a Dispatch Confirmation.
4. If we cannot supply, we will inform you and refund you.
5. These Terms are governed by Scots Law.

7. Our right to vary these Terms

1. We may revise the Terms from time to time.
2. The Terms in force at order time apply.
3. Revised Terms will be posted on our Website.

8. Your Consumer Right of Return and Refund

1. You may cancel within 14 days.
2. Right excludes unsealed software/DVDs/CDs.
3. Notify us by email or post.
4. Refunds made within 14 days.
5. Return costs are your responsibility.
6. Products must be in original condition.
7. Faulty items will be collected by us.
8. Does not affect statutory rights.

9. Delivery

1. Delivery method based on order size.
2. Delivery estimates not guaranteed.
3. Risk passes on delivery.
4. Ownership transfers upon full payment.

10. International delivery

1. Available upon request.
2. You pay import duties/taxes
3. We do not control such charges.
4. Check local rules before ordering.

11. Price and Delivery Charges

1. Prices include VAT.
2. Delivery shown at checkout
3. We can correct pricing errors.

12. Payment Terms for Offline Sales (Public Sector Only)

1. 14-day terms for approved public sector orders.
2. Title remains with us until full payment.
3. Products must be stored safely and insured.

13. Divisibility

1. Each delivery is treated as a separate contract.

14. How to pay

1. We accept major cards and PayPal.
2. Website orders must be prepaid.

15. Our Product Warranty

1. Covers hardware, faults, case damage, and electrical/component failures.
2. Warranty duration stated at point of sale (typically 3–5 years).
3. Raise claims at https://newportal.pure-services.co.uk/tsr.
4. SLA: 4-hour response, 1-day resolution.
5. Excludes user damage and software-only issues.
6. Does not affect statutory rights.

16. Our Liability – Business Customers

1. We are not liable for business losses.
2. Liability limited to product value.
3. No warranties unless agreed.

17. Our Liability – Consumers

1. Responsible for foreseeable loss.
2. Not liable for unforeseeable loss.
3. No business use.
4. We do not exclude liability for death or personal injury.

18. Events Outside Our Control

1. We are not liable for force majeure events.
2. We’ll notify and reschedule as needed.

19. Communication

Communication includes email.

You may contact us via email/post.

1. We may contact you via your provided details.
2. Notices deemed received within 24 hrs (email) or 3 days (post).

20. General Terms

1. We may transfer our rights.
2. You need consent to transfer your rights.
3. No third-party enforcement.
4. Severability clause applies.
5. Delays do not waive rights.
6. Scots law applies.
7. Offline sales terms: www.pureitrefurbished.co.uk/b2bterms.
8. Divisibility: Each delivery treated independently.