Testing & Quality Control

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So that you experience the same high level of quality and service every time.

IT downtime costs UK businesses an estimated £2bn per year.

We at Pure IT understand the need to save our clients valuable time and money. This  is not just important in the purchasing of IT equipment but also in making sure the equipment we sell keeps running.

At Pure IT we put quality at the very top of our priority list by continually developing our testing and quality control procedures. This has been rewarded by certification to the European Quality Control Standard, ISO 9001.

ISO 9001 measures us on our testing, cleaning, dispatch and communication procedures along with our staff training and improvement structures. In addition, if things do go wrong, we are measured on how we document and ensure problems are resolved with minimum disruption and within our swift timeframe.
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What our customers say

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[av_toggle title=’Is there a minimum order quantity?’ tags=”]
No, we take orders from 1 unit to 1000 units
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[av_toggle title=’When will I receive my order?’ tags=”]
All orders under 10 units are shipped out same day on orders confirmed before 12 noon, orders after 12 are shipped out the following day and larger orders are shipped within agreed time frames.
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[av_toggle title=’Are we covered by a warranty?’ tags=”]
If anything goes wrong we send a complete replacement unit guaranteed within 48 working hours which can be upgraded to 24 working hours. We collect the faulty unit and there is no charge to our customer.
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[av_toggle title=’Do You offer discounts for charities?’ tags=”]
Yes we have a discount program for charities and voluntary organisations and larger discounts for orders over 10 units.
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[av_toggle title=’Do you install operating systems on your machines?’ tags=”]
Yes as standard we supply our systems with Windows pre-installed and a new Windows COA licence through the Microsoft refurbisher program. If this is not necessary we can supply without operating systems installed.
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[av_toggle title=’Are all accessories included?’ tags=”]
As standard our computers come with power cables but don’t come with keyboards, mice and monitors unless it is a package listing. Laptops come complete with chargers ready to go.
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